FREQUENTLY ASKED QUESTIONS

All Cassí jewelry is made of 925 sterling silver. Naturally, the silver jewelry will oxidize after some time and therefore get a darker color. However, you can prevent this in the following way: *Mix a bit of mild soap in a bowl of warm water. Dip a soft cloth or a soft brush into the mixture and gently clean your jewelry. Be careful to avoid scratching the surface, especially if the jewelry has embedded gems. Note: Pearl jewelry should be kept away from dish washing soap and perfume, as the pearls will lose their shine.

All Cassí jewelry is made of 925 sterling silver. To prevent oxidation of the silver, the jewelry needs maintenance. Therefore, it is recommended that you take care of your jewelry and wear it with care. If you use your jewelry on a daily basis, we recommend that you follow these tips: * Avoid washing your hands with the jewelry on and always take it off before showering, cleaning, playing sports etc. * Always take off your jewelry before going to bed. * Clean the jewelry regularly - see our cleaning guide in the previous question. * Store your jewelry in a dry place, if possible in the accompanying jewelry boxes. * Always apply cream, perfume etc. first and let it dry before putting on your jewelry.

To measure your bracelet size, just use a tape measure. You wrap the measuring tape around your wrist and read how many centimeters there are around your wrist. The number of centimeters that your wrist measures corresponds to the size you need in our bracelet.

If you need to return your jewelry, you can create a package label at coolrunner.dk with the following information: Cassi Copenhagen Kingosgade 7, 4.tv 1623 Copenhagen V 61794404 cassicopenhagen@gmail.com Please note that we are not responsible for lost packages. Therefore, send with an insured delivery company with tracking.